This innovation entails a mobile application, which provides convenient on-demand services to really busy people. The platform connects busy people with “Concierge Agents” (people with time on their hands) to run their errands for them. After registering, the customer chooses from a dropdown list, the closest Concierge Agent will respond. Busy people can choose between pre-ordered services in advance for the next day or ad hoc/same day/emergency situation services.